Glocient Hospitality is a top-notch hospitality management company currently focused on transforming the Ikogosi Warm Springs and resort in Ekiti State into a world-class vacation resort. We are clear-cut and determined to set a global standard in the tourism and hospitality sector as we provide all-around excellence and peerless satisfaction in service delivery to our guests.
We are recruiting to fill the position below:
Job Title: Information Technology Coordinator
Location: Lagos
Employment Type: Full-time
Job Summary
- The IT Coordinator provides technical support and ensures the smooth operation of all technology systems within the Glocient Hospitality.
- This role supports hotel operations by maintaining networks, property management systems (PMS), point-of-sale (POS) systems, guest internet services, CCTV, and communication tools.
- The IT Coordinator ensures minimal downtime, provides prompt support to staff, and upholds data security and compliance standards.
Key Responsibilities
- Provide first-level and second-level technical support to hotel staff across all departments.
- Diagnose and resolve hardware, software, network, and system issues.
- Maintain and troubleshoot essential hospitality systems including PMS, POS, telephone systems, door lock systems, and guest Wi-Fi.
- Conduct routine maintenance on servers, computers, printers, routers, switches, and other equipment.
- Ensure proper functioning of CCTV systems, access control, inventory devices, and audio/visual equipment.
- Maintain accurate records of IT hardware and software assets.
- Assist in procurement, installation, upgrades, and disposal of equipment.
Qualifications
- Bachelor’s Degree in IT, Computer Science, or related field (or equivalent experience).
- 1 - 3 years of experience in IT support, preferably in the hospitality industry.
- Experience with PMS, POS, CRS, and hospitality-related systems is an advantage.
- Understanding of cybersecurity principles and data protection standards.
- Excellent communication and customer service skills.
- Problem-solving mindset with a sense of urgency.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/878742/information-technology-coordinator-at-glocient-hos.html