Zoto is Mahindra Comviva’s latest brand. Zoto is Nigeria's leading mobile phone recharge solution. Zoto provides you with the fastest & safest way to recharge your mobile phone in Nigeria. Get your cash back with every recharge & recharge for family and friends easily.
We are recruiting to fill the position below:
Job Title: Customer Support Executive
Location: Lagos
Job Description
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Organize workflow to meet customer timeframes
- Direct requests and unresolved issues to the designated resource
- Prepare and distribute customer activity reports
- Communicate and coordinate with internal departments
- Follow up on customer interactions
Requirement
- Only applicants with Experience as a Customer Service Representative would be considered
Application Closing Date
1st May, 2016.
How to Apply
Interested and qualified candidates should send their applications and CV's to:
[email protected]