Efezi Southsea Nigeria Limited - Established in 2009, Efezi Southsea Nigeria Limited is a hospitality consultancy firm specializing in providing expert services to small and medium-sized hotels.
We are recruiting to fill the position below:
Job Title: Female Receptionist
Location: Mushin, Lagos
Description
- A hotel receptionist (also called a front desk officer) is the first point of contact for guests and plays a key role in creating a positive first impression of the hotel.
- A hotel receptionist manages guest arrivals, bookings, and inquiries while ensuring a smooth and welcoming experience at the front desk.
Key Responsibilities
- Guest check-in and check-out: Welcomes guests, confirms reservations, and processes arrivals and departures.
- Handling reservations: Takes bookings via phone, email, or in person and updates the system.
- Customer service: Assists guests with inquiries, requests, and complaints.
- Answering calls and emails: Provides information about rooms, prices, and hotel services.
- Managing front desk operations: Keeps records of room occupancy and coordinates with housekeeping.
- Billing and payments: Prepares invoices and processes payments when needed.
Daily Tasks:
- Greeting guests on arrival
- Checking room availability
- Assigning rooms and issuing keys
- Responding to guest requests
- Coordinating with other departments
- Maintaining guest records
Qualifications
- Minimum of SSCE; diploma in Hospitality is an advantage
- Experience in customer service or front desk work
- Basic computer knowledge.
Key Skills Required:
- Excellent communication and interpersonal skills
- Friendly and professional attitude
- Basic computer skills (hotel management systems)
- Multitasking and organization
- Problem-solving ability.
Application Closing Date
10th April, 2026.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/879183/female-receptionist-at-efezi-southsea-nigeria-limi.html