Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
We are recruiting to fill the position below:
Job Title: Business Development Executive, Priority
Job ID: 509387
Location: Lagos, Nigeria
Job Function: Retail Banking
Regular/Temporary: Permanent
Full/Part Time: Part time
Job Purpose
Onboard NTB Priority Clients:
- Onboard NTB potential clients with multiple product needs (e.g. Wealth Management, Wealth Management OD, Mortgage)
- Engage NTB clients via leads sourced from sources like agency, alliances and owners of our Supplier & Buyer ecosystem
- Ensures that the applications meet the required standard.
- Ensure the anomalies / errors / omissions are attended to before submitting the application to BOO Centre/Credit for further review / processing.
Key Roles and Responsibilities
A.) Business Development:
1.) Prepare & set up (remote):
- Receive leads from leads management system - NTB from Alliances, Agency or Priority Centre
- Conduct research and preparation on client lead and prepare Bank’s proposition
- Prepare all documents (digital) required for account opening and pre-fill forms where possible
2.) Sources of Leads:
- Owners of CC and BC companies and top management staff of C&IC Companies
- Introducers
- Paid referrals
- Alliances
3.) Call/meet, deep sell (in person):
- Call or meet in person
- Listen and determine further needs
- Communicate the proposition
- Acquire clients with anchor products
- Set up KYC needs with KYC centre
- Educate and conduct initial set up for online, ATMs, Client Centre, and Branch
4.) NTB: On-board, Activate and pass on (remote):
- On-board, activate as per the 100 day plan
- Prepare and pass on Client into interacting with the Bank via Online, Client Centre and Branch
- Ask for referrals
5.) Policies and Guidelines:
Report:
- To be familiar and comply with all relevant Group policies and local regulations in relation to all products.
- Ensure that all anti-money laundering / Know Your Customer (KYC) and Customer Due Diligence (CDD) guidelines are adhered to.
B.) Anti Money Laundering / KYC / CDD:
Remain alert to the risk of money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to:
- Identifying your customer,
- Knowing your customer,
- Reporting suspicions,
- Safeguarding records and
- Not disclosing suspicions to customers.
C.) Group Compliance Performance Objectives:
- Adherence to laws and regulations, internal risks and compliance policies and Group Code of Conduct
- Completion of all mandatory risk and compliance training including e-learning within stated timeframes.
- Proactive identification of risks and concerns, including escalation to all relevant stakeholders
- Timely mitigation of risks and resolution of issues including collaboration with all relevant stakeholder functions, and establishment of effective controls.
D.) Project:
- To participate and contribute to the upcoming projects of the Department to ensure timely and smooth implementation
Key Relationships (Internal & External)
Internal:
- Senior Relationship Managers, RMs and peers in Retail Clients
- Senior Managers, SBIM, BOMs and BOOs of all levels in the Business Units.
- Branches
- Credit
- Wealth Management team
- Group Internal Audit
External:
Contribute to:
- The overall success of Retail Banking Nigeria.
Qualifications and Skills
Know How and Experience:
- Min of 2 years experience in Sales/acquisition/new business
- Good working knowledge of the Bank’s operating system
- Good communication and inter-personal skills.
- Good working knowledge of the Bank's products and services.
- Strong analytical skills & Product broadening
- Understanding of Wealth Management and Retail products
- Enhanced multi-product knowledge
- Market and competition knowledge
- Client engagement
- Presentation and soft skills tailored to engaging
- High Value clients
- Closing deals
- Communication skills
- Negotiation and objection handling
Journey completion:
- Understanding of Priority KYC/CDD principles
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidate should:
Click here to apply online