Divine 03 Services Nigerian Limited is a Nigerian company offering services like business registration (within 4 days), detailed business plan/proposal writing, and sales of houses/lands, connected to individuals like Ololade Olaniyan in Ibadan, focusing on business.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
- We are looking for a customer-oriented service representative.
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service teamsales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements
- High school diploma
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Salary
N100,000 - N150,000 per month.
Application Closing Date
28th April, 2026.
How to Apply
Interested and qualified candidates should send their CV to: servicesdivine64@gmail.com using the Job Title as the subject of the email
https://www.hotnigerianjobs.com/hotjobs/879909/customer-service-representative-at-divine-03-servi.html