Operations Supervisor at Zurishaddai Recruitment Agency

Zurishaddai Recruitment Agency was established in 2021 to provide professional Human Resources consulting and services to organizations of all sizes. We provide services, resources, and expertise in support of your Company's unique Human Resource needs. We are Human Resource professionals with over 5years of experience in this field.

Our Agency can act on your behalf as your Human Resources representative, or we can provide support and expertise to complement existing HR staff. We take the time to develop a strong working relationship with you by understanding your needs, your business and your corporate culture. With that understanding, we recommend solutions in line with your business needs and then work with you to implement them.

We are recruiting to fill the position below:

Job Title: Operations Supervisor

Location: Ikoyi, Lagos
Employment Type: Full-time

Role Overview

• The Operations Supervisor is responsible for overseeing daily operations, ensuring efficient inventory management, supervising staff, and supporting business growth through research, digital tools, and presentations.
• This role ensures that all production, packaging, and service delivery meet the brand’s quality and efficiency standards.

Key Responsibilities
Operations & Supervision:

• Supervise daily bakery and production activities (desserts, juices, packaging)
• Coordinate staff schedules, workflow, and task assignments
• Ensure smooth execution of orders (corporate, events, walk-in, online)
• Maintain high standards of hygiene, quality control, and presentation
• Monitor staff performance and provide guidance/training

Inventory Management:

• Track and manage stock levels (ingredients, packaging, finished goods)
• Maintain accurate inventory records (daily, weekly, monthly)
• Monitor usage and reduce wastage
• Coordinate procurement and restocking
• Implement inventory systems (manual or digital tracking tools)

Digital & Administrative Skills:

• Use Microsoft Office tools:
• Excel → inventory tracking, costing, reports
• Word → documentation, SOPs, reports
• PowerPoint → presentations for internal meetings, clients, proposals
• Manage basic digital tools for operations (Google Drive, Canva, WhatsApp Business)
• Maintain organized digital records and reports

Research & Development (R&D):

• Research new product ideas (desserts, juices, packaging trends)
• Support development of new menu items and bundles
• Analyze competitors and market trends
• Work with management to improve product offerings and pricing strategies

Reporting & Performance Tracking:

• Prepare weekly/monthly operational reports
• Track sales trends, inventory usage, and production efficiency
• Provide insights and recommendations for improvement

Key Performance Indicators (KPIs)

• Accuracy of inventory records
• Reduction in wastage/losses
• Efficiency in order fulfillment
• Staff productivity and coordination
• Contribution to new product ideas and improvements

Qualifications

• HND / B.Sc. in Business Administration, Operations Management, or related field
• 2–4 years experience in operations, hospitality, bakery, or food business
• Experience in inventory management is highly preferred
• Must reside within Ikoyi and Obalende

Required Skills & Competencies:

• Strong organizational and multitasking skills
• Attention to detail (especially with inventory and quality control)
• Leadership and team management ability
• Good communication and problem-solving skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Basic digital/tech-savviness (Canva, WhatsApp Business, etc.)
• Analytical mindset for research and improvement

Bonus (Nice-to-Have):

• Experience in food production or bakery operations
• Experience creating presentations for business proposals
• Understanding of customer experience in hospitality

Salary
N150,000.00 per month.

Application Closing Date
21st April, 2026.