Customer Service Representative (CSR) at Uncle Stans Small Chops - 6 Openings

Uncle Stans Food is a quick service restaurant (QSR),a fast-food model built for speed and convenience, featuring a limited, standardized menu of items like small shops or pizza. Operating primarily through counter-service and drive-thrus, it focuses on rapid food assembly from pre-prepared components, ensuring consistent, affordable meals delivered in minutes. Our functional, casual environment prioritizes efficient turnover over prolonged dining, making it a dominant global industry by fulfilling the demand for reliable, on-the-go satisfaction.

We are recruiting to fill the position below:

Job Title: Customer Service Representative (CSR)

Locations: Osapa, Orchid, Admiralty Way (Lekki Phase 1), Surulere, Ikoyi and Ikota - Lagos
Employment Type: Full-time

Job Summary

• The Customer Service Representative will be responsible for attending to customers, taking orders accurately, resolving concerns politely, ensuring smooth service flow, and maintaining Uncle Stan’s high customer satisfaction standards.
• The ideal candidate must be friendly, professional, and able to multitask effectively in a fast-paced QSR environment.

Key Responsibilities

• Warmly welcome and attend to customers
• Take customer orders accurately and efficiently
• Provide product information and recommendations
• Handle customer inquiries and resolve complaints politely
• Ensure order accuracy and timely service
• Maintain cleanliness and orderliness of the service area
• Support other operational tasks as required

Requirements

• OND / HND or equivalent qualification
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to work under pressure in a fast-paced QSR setting
• Must be polite, articulate, and well-groomed
• Prior customer service experience is an advantage
• Must reside in or be able to easily commute to Osapa, Orchid, Admiralty, Surulere, Ikoyi, or Ikota due to the nature of the business.

 Salary
N120,000 per month.

Application Closing Date
17th April, 2026.