Front Desk Officer at Genesis Group

At Genesis Group, we've been living our dreams and redefining the world of hospitality for over three decades. Our journey has been characterized by excellence in a wide range of services, including Catering, Hotels, Restaurants, and Cinemas. With a team of over 10,000 dedicated professionals and 30 locations spanning across Nigeria and beyond, we take pride in delivering exceptional experiences to our valued customers.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

• The Front Desk Officer serves as the first point of contact for visitors, clients, and callers, ensuring a professional and welcoming experience while providing administrative support to maintain smooth office operations.

Key Responsibilities

• Greet visitors, clients, and guests warmly; direct them appropriately and maintain visitor logs.
• Answer, screen, and direct phone calls, emails, and inquiries promptly and professionally.
• Manage appointment scheduling, calendars, and meeting room bookings for staff.
• Handle incoming and outgoing mail, packages, and deliveries efficiently.
• Perform administrative tasks such as data entry, filing, photocopying, and office supply monitoring.
• Maintain a tidy and organized front desk area; report maintenance issues promptly.
• Assist with basic client support, event coordination, and other ad-hoc duties as needed.

Qualifications

• Bachelor's degree or HND in any related field (NYSC discharge certificate required).
• 1-2 years of experience in a front desk, receptionist, or customer service role, preferably in hospitality or services.
• Excellent verbal and written communication skills with a professional demeanor.
• Proficiency in MS Office Suite, Google Workspace, and basic office equipment (printers, scanners).
• Strong organizational skills, multitasking ability, and attention to detail.
• Friendly, approachable personality with a customer-service focus.

Application Closing Date
8th May, 2026. 

How to Apply
Interested and qualified candidates should send their CV and a cover letter to: vacancies@genesisgroupng.com using "Front Desk Officer Application" as the subject of the email.