Optimus Bank is a digital-driven financial service platform built with a bold ambition of offering optimum banking experiences to millions of customers globally.
We are recruiting to fill the position below:
Job Title: Group Head, Personal Banking
Location: Lagos
Employment Type: Full Time
Job Description
- We are seeking a dedicated and dynamic candidate to Head our Retail Banking team in Lagos.
Responsibilities
- Identify opportunities to cross-sell and upsell banking products and services
- Provide overall leadership and continually enhance team performance in various areas to achieve quality customer service delivery.
- Drive business growth and achieve set revenue, quality risks assets and deposit mobilization targets through effective relationship management.
- Customer acquisition
- Proper onboarding of new customer, (funding account, linking of ATM card and onboard on Mobile Application)
- Developing new relationships and managing existing ones
- Daily engagement with customers for deposit mobilization
- Salary accounts acquisition
- Booking of quality loans
- POS terminal deployment and driving of collection.
- Relationship management with all customers of the Bank
- Delivery of excellent customer services to customers
- Preparation of weekly and monthly performance review documents
- Responsible for managing the team members (Account officers and DSA)
Requirements
- Bachelor's Degree in Business, Finance, or related field
- 4-5 years of experience in a similar role
- Proven experience in personal banking
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- In-depth knowledge of banking products and services
- Confidence and proficiency in personal banking operations
- Proven track record of successful client relationship management
- Strong analytical and problem-solving skills.
Benefits
- Limitless Growth.
- Positive and Inclusive Work Environment.
- Tailored Rewards and Recognitions.
- Continuous learning environment.
- Health and Wellness Benefits.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/882977/group-head-personal-banking-at-optimus-bank-limite.html