Topmost Assets and Investments Limited offers real estate investment through various innovative asset investments options. With our wealth creations and management offering, we give the best possible solutions that guarantee highly competitive ROI. Our innovation also drives us into Agrobusiness where we took vital of Oil Palm Plantations cognizant.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
Customer Service Responsibilities list:
- Managelargeamounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service teamsales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High School Diploma.
Salary
N100,000 - N150,000 per month.
Application Closing Date
13th May, 2026.
https://www.hotnigerianjobs.com/hotjobs/884007/customer-service-representative-at-topmost-assets.html