Hospitality Supervisor at De-Ark Apartment and Suite

De-Ark Apartment and Suite - Our bar is a customer-focused hospitality business committed to providing a relaxed, safe, and enjoyable environment for patrons. We offer a wide selection of quality beverages and excellent service, while maintaining high standards of professionalism, accountability, and customer satisfaction.

We are recruiting to fill the position below:

Job Title: Hospitality Supervisor

Location: Port Harcourt, Rivers

Job Description

• The Hospitality Supervisor is responsible for overseeing daily hospitality operations to ensure excellent customer service, efficient staff performance, and compliance with company standards.
• The role involves supervising staff, coordinating service activities, handling guest concerns, and supporting management in achieving operational and financial goals.

Key Responsibilities

• Supervise daily hospitality operations (restaurant, bar, hotel, lounge, or event services).
• Ensure high standards of customer service and guest satisfaction at all times.
• Coordinate staff schedules, duties, and shift assignments.
• Train, guide, and evaluate staff performance.
• Monitor cleanliness, hygiene, and safety standards in line with regulations.
• Handle guest complaints and resolve issues professionally.
• Manage inventory, supplies, and basic stock control.
• Support management in budgeting, cost control, and reporting.
• Ensure compliance with company policies and procedures.
• Assist in organizing events, functions, and special services when required.

Education

• Minimum of OND/HND or Bachelor’s Degree in Hospitality Management, Business Administration, or a related field
• Relevant professional hospitality certifications are an added advantage.

Experience:

• Minimum of 2–5 years’ experience in hospitality operations
• At least 1–2 years in a supervisory or leadership role
• Experience in hotels, restaurants, bars, or event management environments.

Required Skills:

• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Customer-service-oriented mindset
• Problem-solving and decision-making skills
• Time management and organizational skills
• Ability to work under pressure and handle multitasking
• Basic knowledge of inventory management and cost control
• Familiarity with health, safety, and hygiene standards.

Salary
N50,000 - N100,000 per month.

Application Closing Date
5th June, 2026

How to Apply
Interested and qualified candidates should send their CV to: ukuwa2003@yahoo.com using the Job Title as the subject of the email.

Note: For more inquiries, contact 07066980808 on WhatApp.