Front Desk Officer at Greenland Hall

Greenland Hall is an excellent school, providing high-quality education both in the classroom and through a wide range of co-curricular activities. We have a history of high performance and put much of our success down to being an inclusive school at the heart of the community we serve.

We have high aspirations for all our students, and our goal is to improve the life chances of every learner, irrespective of their starting point. We believe that achievement leads to opportunity and choice, and this underpins all of our work in school.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos

The Role

• Are you the kind of person who can multitask with a smile? We are looking for a professional and welcoming Front Desk Officer to be the "face" of our company. As the first point of contact for clients, partners, and employees, you will play a crucial role in shaping the first impression of our organization.
• The ideal candidate is organized, tech-savvy, and possesses the "people skills" to handle everything from a high-stakes client arrival to a busy multi-line phone system.

Key Responsibilities

• Guest Relations: Greet and direct visitors, ensuring they feel welcome and are connected with the correct department promptly.
• Communication Hub: Manage the switchboard, screen incoming calls, and handle general email inquiries with speed and professionalism.
• Logistics & Mail: Coordinate incoming and outgoing couriers, distribute mail, and maintain the visitor log.
• Administrative Support: Assist with basic bookkeeping, meeting room scheduling, and maintaining a tidy, stocked reception area.
• Security: Monitor office access and maintain security awareness by following check-in procedures.

What We’re Looking For

• Experience: Previous experience in a reception, administrative, or customer service role is preferred.
• Tech Proficiency: Comfortable using MS Office (Word, Excel, Outlook) and office equipment (printers, VOIP phone systems).
• Communication: Exceptional verbal and written communication skills—you should be as clear in an email as you are in person.
• Professionalism: A polished appearance and the ability to remain calm and resourceful under pressure.
• Multitasking: The ability to juggle several tasks at once without letting the "customer experience" slide.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should send their CV to: careers@greenlandhall.org using the Job Title as the subject of the email.