Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.
We are recruiting to fill the position below:
Job Title: Manager, People Operations
Location: Lagos
Employment Type: Full-time
The Role
- As Manager, People Operations, you’ll build and run the systems that help our people do their best work.
- You’ll assess what’s working and what’s not across hiring, onboarding, performance management, and employee support, then design practical processes that improve how we operate across markets.
- If you enjoy solving people challenges with structure, clarity, and data, this role is for you.
What You’ll Do
- Build and run core People Operations processes across the business
- Track key people metrics like attrition, time-to-productivity, and employee engagement
- Ensure all employee records, contracts, and documentation are accurate and up to date
- Coordinate payroll inputs and benefits administration with Finance
- Ensure compliance with labor laws across all operating markets
- Monitor regulatory changes and update internal policies accordingly
- Own the end-to-end onboarding process, ensuring a structured and consistent experience
- Coordinate pre-joining logistics including system access, equipment, and Day 1 readiness
- Manage the offboarding process including exit interviews and documentation
- Oversee the company-wide performance review cycle and ensure consistency across teams
- Track performance data and continuously improve review processes
- Manage and develop the People Operations team
- Assign work clearly and ensure accountability for delivery and quality
- Coach team members to handle more complex HR situations independently
Requirements
What You’ll Bring:
- Bachelor’s Degree or HND in any field
- Completed NYSC
- At least 7 years of experience in HR, People Operations, or a related field
- Proven experience designing or improving HR processes like onboarding or performance management
- Strong written and verbal communication skills
- Experience managing or mentoring team members or leading cross-functional projects
- Ability to use data and people metrics to identify problems and recommend solutions
- Legally authorized to work in Nigeria.
Nice to Have:
- Experience in a technology or healthcare organization
- Exposure to multi-country HR operations
- Familiarity with HRIS platforms like Leafsome, Zoho People, or similar tools
- Experience working with senior leadership on people strategy:
Benefits
What We Offer:
- Salary: N600,000 monthly
- Remote role based in Lagos, Nigeria
- Unlimited leave – take the time you need
- Premium health insurance for you and your family
- Learning and development allowance to support your growth.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/885532/manager-people-operations-at-reliance-health.html