Floor Supervisor at Fluff & Stars

Fluff & Stars is a multi-disciplinary business solutions company. We combine strategic insight, operational excellence, and creative innovation to help businesses grow significantly in value.

We are recruiting to fill the position below:

Job Title: Floor Supervisor

Location: Surulere, Lagos
Employment Type: Full-time

Key Responsibilities

• Supervise daily operations on the floor, ensuring efficient service and adherence to standards.
• Monitor staff performance, attendance, grooming, and overall conduct.
• Coordinate with kitchen/bar and other departments to ensure timely service delivery.
• Handle customer inquiries, complaints, and feedback professionally and promptly.
• Ensure cleanliness, hygiene, and proper setup of the service area at all times.
• Assist in staff scheduling and shift management.
• Train and mentor junior staff to maintain high service standards.
• Monitor stock usage on the floor and report shortages or discrepancies.
• Enforce company policies, health, and safety regulations.
• Support management in achieving sales and customer satisfaction targets.

Requirements

• Minimum of OND / HND / Bachelor’s Degree in Hospitality Management or a related field (preferred).
• 2–4 years experience in a supervisory role within a hotel, restaurant, or lounge.
• Strong understanding of hospitality service standards and operations.
• Excellent leadership and team management skills.
• Good problem-solving and conflict resolution abilities.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.

Benefits

• Salary: N100,000 - N120,000 monthly. 
• Competitive salary package.
• Incentives and performance-based bonuses.
• Opportunities for career growth.
• Structured weekly day off.
• Daily Meal is available.

Application Closing Date
11th May, 2026.

How to Apply
Interested and qualified candidates should send their CV and cover letter to: careers@fluffandstars.com using the job title as the subject of the mail.