Floor Supervisor at Fluff & Stars

Posted on Mon 20th Apr, 2026 - www.hotnigerianjobs.com --- (0 comments)

Fluff & Stars is a multi-disciplinary business solutions company. We combine strategic insight, operational excellence, and creative innovation to help businesses grow significantly in value.

We are recruiting to fill the position below:

Job Title: Floor Supervisor

Location: Surulere, Lagos
Employment Type: Full-time

Key Responsibilities

  • Supervise daily operations on the floor, ensuring efficient service and adherence to standards.
  • Monitor staff performance, attendance, grooming, and overall conduct.
  • Coordinate with kitchen/bar and other departments to ensure timely service delivery.
  • Handle customer inquiries, complaints, and feedback professionally and promptly.
  • Ensure cleanliness, hygiene, and proper setup of the service area at all times.
  • Assist in staff scheduling and shift management.
  • Train and mentor junior staff to maintain high service standards.
  • Monitor stock usage on the floor and report shortages or discrepancies.
  • Enforce company policies, health, and safety regulations.
  • Support management in achieving sales and customer satisfaction targets.

Requirements

  • Minimum of OND / HND / Bachelor’s Degree in Hospitality Management or a related field (preferred).
  • 2–4 years experience in a supervisory role within a hotel, restaurant, or lounge.
  • Strong understanding of hospitality service standards and operations.
  • Excellent leadership and team management skills.
  • Good problem-solving and conflict resolution abilities.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.

Benefits

  • Salary: N100,000 - N120,000 monthly. 
  • Competitive salary package.
  • Incentives and performance-based bonuses.
  • Opportunities for career growth.
  • Structured weekly day off.
  • Daily Meal is available.

Application Closing Date
11th May, 2026.

How to Apply
Interested and qualified candidates should send their CV and cover letter to: careers@fluffandstars.com using the job title as the subject of the mail.