Customer Service & Digital Marketing Officer at R-Pro Group

R-Pro Group is a fast-growing startup committed to driving innovation and excellence across multiple industries, including travel, business consulting, and IT services. As a dynamic and forward-thinking organization, we seek dedicated professionals who are passionate about growth, teamwork, and value creation.

We are recruiting to fill the position below:

Job Title: Customer Service & Digital Marketing Officer

Location: Ajah / Sangotedo - Lagos
Employment Type: Full-time

Job Summary

• Are you a motivated and customer-centric individual ready to join our team as a Customer Service & Digital Marketing Officer?
• On this role, you will play a pivotal role in managing customer interactions and implementing digital marketing initiatives to promote our brand and drive business growth.

Key Responsibilities

• Provide excellent customer service via phone, email, and social media channels, addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Execute digital marketing campaigns across various platforms (social media, email, website) to enhance brand visibility and attract potential customers.
• Monitor and analyze campaign performance metrics to optimize strategies and achieve marketing goals.
• Create engaging content (text, image, video) for social media posts, advertisements, and email newsletters.
• Collaborate with the marketing team to brainstorm new ideas, strategies, and campaigns.
• Stay updated with industry trends and best practices in digital marketing and customer service.

Qualifications

• OND/HND/BSc degree in a relevant field (Education, International Relations, Marketing preferred etc)
• Proven experience in customer service and digital marketing roles.
• Strong written and verbal communication skills, with proficiency in English.
• Solid understanding of digital marketing tactics, including SEO, social media marketing, and email marketing.
• Experience with customer relationship management (CRM) software and digital marketing tools.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Creative thinking and problem-solving skills with attention to detail.

Application Closing Date
31st July, 2026. 

Method of Application
Interested and qualified candidates should send their a cover letter and resume  to: careers@rprogroup.com.ng using the Job Title as the subject of the email.