InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers.
Applications are invited from suitably qualified candidates for:
Job Title: InEvent Graduate Take-off Program - Second Level Support Intern
Location: Lagos (Remote)
Employment Type: Full time
Industry: Customer Success
About the Role
- Are you an enthusiastic university student or graduate passionate about working in the tech industry?
- Does the thought of an opportunity to learn and develop a wider perspective outside of the university walls with top professionals excite you?
- Are you ready for an opportunity that will prepare you for a future professional career at our organization or any other organization you choose?
- Do you have a zeal for learning? If yes, then keep reading!
- InEvent is launching a one-year Graduate Take-Off Program open to students and recent graduates from all around the world.
- The program aims to provide candidates with practical training and skill development opportunities needed to identify potential areas of strength and establish a professional foothold.
- You gain hands-on experience and develop skills that are in demand in the job market while also contributing to the overall goal of our company.
- The fantastic part of this is that you get paid while learning and developing these skills!!!!
- The program will run for 40 hours per week during the course of the year and will be fully remote!
- At the end of the program, you could get the opportunity to work on a full-time basis with us at InEvent!
Key Responsibilities
- Organize and manage issue reports
- Communicate with customers via chat and emails regarding technical matters (bugs, etc.)
- Maintain open communication with the Product team to keep up with resolution process
- Support Customer Success team with queries and issues
- Constantly learn about the InEvent platform updates to ensure technical support coherence.
Ideal Profile
- Fluent English
- Intermediate Google Sheets knowledge
- Experience in a tech company or startup
- Experience is customer support or success is highly desirable
- Knowledge with API integrations
- Graduation in Computer Engineering is a differential.
Additional benefits
- 10 days allocated PTO
- Birthday gifts
- Join our happy hour celebrations
- Participate in team challenges and win fantastic prizes
- Grow your professional network.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Candidates are required to own a personal computer and stable internet connection.
https://www.hotnigerianjobs.com/hotjobs/887276/inevent-graduate-takeoff-program-second-level-supp.html