Telesales Agent at Ombrella Insurance Brokers Limited

Ombrella Insurance Brokers Ltd is a licensed insurance brokerage and digital insurance platform based in Lagos, Nigeria that aims to simplify how individuals and families access and buy insurance. It offers a range of personal and travel insurance products, including term life insurance, motor insurance, savings and education plans, gadget cover, travel insurance and health insurance, all accessible through its online platform with minimal paperwork and support throughout the claims process. The company operates with transparency, provides free consultations to help customers choose suitable policies, and assists with digital claims filing and policy management, positioning itself as a technology-enabled intermediary between insurers and policyholders.

We are recruiting to fill the position below:

Job Title: Telesale Agent

Location: Lagos
Employment Type: Full-time / Onsite ( Retail Sales)

Description

• The Insurance consultant is responsible for prospecting, advising, and selling retail insurance products to individuals and families.
• The role focuses on building long-term client relationships, identifying financial protection gaps, and ensuring policy renewals and cross-selling opportunities are maximized.
• This is a performance-driven role with commission-based earnings and growth opportunities into leadership positions.

Key Responsibilities

• Make daily outbound calls to drive lead conversion and achieve sales targets.
• Maintain accurate customer data in the CRM system and follow up on leads effectively.
• Needs Assessment: Understand clients' insurance needs and provide personalised solutions.
• Policy Sales: Sell various insurance products, such as life, health, auto, and home insurance.
• Policy Servicing: Assist clients with policy applications, claims, and other issues
• Risk Assessment: Evaluate clients' risk profiles to determine policy terms and premiums.
• Premium Collection: Collect premiums from clients and ensure timely payments.
• Claims Support: Help clients file claims and provide support throughout the process
• Achieve daily, weekly, and monthly telesales performance KPIs.
• Maintain a deep understanding of the Insurance Policies
• Provide feedback to marketing, product, and customer support on customer trends, needs, and product experience.
• Ability to communicate clearly and effectively.

Required Qualifications & Experience

• Minimum of OND / HND / BSc in any discipline
• 1 - 2 years sales experience (insurance or retail sales preferred)
• Strong communication and persuasion skills
• Strong excel and typing skills
• Basic financial literacy
• Ability to work independently and meet expectations.

Salary
N100,000 - N120,000 monthly.

Application Closing Date
23rd April, 2026.

How to Apply
Interested and qualified andidates should send their CVs to: career@ombrellainsure.com using the job title as the subject of the mail.