Stockist Relations & Field Coordinator at Ekris Bio Health Foods Nigeria Limited

Ekris Bio Health Foods Nigeria Limited is an innovative, indigenous food manufacturing and packaging company proudly rooted in Nigeria. Our mission is to bridge the gap between Nigeria’s rich and diverse indigenous soups and the often substandard quality of existing swallow products in the market.

We believe that our swallows should serve as the perfect complement—indeed, a rallying point—for our traditional soups, enhancing both taste and nutritional value. Beyond swallows, we are committed to showcasing the versatility of healthy flour-based products to Nigerians and the wider African market. Our product development strategy focuses on unlocking a broad spectrum of applications for our nutritious flour blends across multiple food categories.
Accordingly, we are specifically devoted to the research, development, and production of healthy alternative Swallows, Beverages, Cereals, and Confectionery products designed to promote improved dietary choices and overall well-being.

We are recruiting to fill the position below:

Job Title: Stockist Relations & Field Coordinator

Location: Lagos
Employment Type: Full-time
Industry: FMCG (Food Manufacturing & Packaging)
Reports To: Lead, Customer Orders & Fulfillment

Job Summary

• The Stockist Relations & Field Coordinator is responsible for managing and supporting a network of 50–70 stockists across Lagos.
• The role ensures optimal product availability, drives trial order performance, delivers training, enforces storage and brand compliance, and maintains strong stockist relationships.
• The position requires extensive field presence, operational coordination, and a strong focus on customer satisfaction and channel performance.

Key Responsibilities
Stockist Management & Relationship Oversight:

• Manage and maintain relationships with assigned stockists across Lagos.
• Serve as the primary point of contact for stockist engagement and support.
• Conduct regular field visits to ensure alignment with company standards.
• Identify and resolve operational and relationship issues promptly.

Sales Performance & Target Monitoring:

• Monitor stockist daily, weekly, and monthly performance against set targets.
• Drive achievement of trial order marketing targets across all assigned locations.
• Support stockists with strategies to improve sales conversion and market penetration.
• Ensure stockists maintain optimal stock levels to avoid stock-outs or overstocking.

Training & Capacity Development:

• Deliver product training and continuous refreshers to stockists and their teams.
• Provide marketing guidance and field-level execution strategies.
• Ensure stockists understand pricing structures, promotions, and sales processes.

Field Operations & Compliance Monitoring:

• Conduct routine checks on storage conditions and product handling compliance.
• Ensure adherence to company standards for product safety and brand integrity.
• Monitor proper usage of promotional materials and brand representation.

Logistics & Inventory Coordination:

• Work closely with logistics and warehouse teams to ensure timely product supply.
• Track stock movement and report discrepancies or irregularities.
• Support efficient distribution planning within assigned territory.
• Conflict Resolution & Issue Escalation:
• Address stockist complaints and operational challenges proactively.
• Mediate conflicts and ensure timely resolution.
• Escalate critical issues to management with clear recommendations.

Reporting & Data Management:

• Submit accurate and timely field reports, including performance insights.
• Track key metrics such as sales volume, stock levels, and compliance status.
• Provide data-driven recommendations to improve stockist performance.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Logistics, or related field.
• 3–5 years’ experience in FMCG sales, distribution, or field operations.
• Proven experience managing distributor/stockist networks.
• Strong knowledge of Lagos market terrain and distribution dynamics.
• Valid driver’s license and ability to travel extensively within Lagos.
• Proficiency in Microsoft Excel and reporting tools.
• Strong interpersonal, negotiation, and problem-solving skills.

Key Competencies:

• Relationship Management
• Field Execution & Territory Ownership
• Sales & Target Orientation
• Analytical Thinking
• Conflict Resolution
• Communication & Training Skills
• Customer Satisfaction & Experience Focus
• High level of accountability and integrity

Salary
N250,000 - N350,000 per month.

Application Closing Date
7th May, 2026.

How to Apply
Interested and qualified candidates should send their CV to: michealani@zohomail.com using "Stockist Relations & Field Coordinator – Lagos" as the subject of the email.