Lorache Consulting Limited, is currently seeking to employ suitably qualified candidate to fill the position below:
Job Title: Call Center Executive
Location: Lagos
Job Description
- Ensure high levels of customer Centric attitude to ensure resolution to customer concern
- Ensure that calls are answered within defined thresholds of 20 seconds
- Maintain and build lasting customers relationship by ensuring that concern attended are resolved
- Validate customers' contact details and share update required with the supervisors.
- Identify and escalate situations requiring urgent attention to appropriate department.
Function
- Customer Service/ customer Interaction Group.
Desired Attribute:
- Relevant industry experience required.
Qualification
Desired Experience:
Application Closing Date
13th May, 2016.
How to Apply
Interested and qualified candidates should send their Applications and CV's to:
[email protected]