Phillips Outsourcing Limited - Our client in the banking industry is recruiting to fill the position below:
Job Title: Technical Support Staff
Locations: Apapa, Lekki Expressway and VI - Lagos
Employment Type: Full-time (Onsite)
Industry: Banking
Job Summary
- We are seeking proactive and customer-focused Technical Support Agents to provide first-level technical assistance, resolve user issues, and ensure seamless service delivery across assigned locations.
Key Responsibilities
- Provide first-line technical support to customers / users.
- Troubleshoot and resolve hardware, software, and network issues.
- Escalate complex issues to relevant teams when necessary.
- Maintain accurate records of incidents and resolutions.
- Ensure timely response and resolution in line with SLAs.
- Assist with system installations, updates, and basic configurations.
- Deliver excellent customer service and user support.
Requirements
- HND / B.Sc Degree in IT, Computer Science, or related field.
- Must be age 27 and below.
- Must have the NYSC certificate.
Remuneration
Salary: N155,000 monthly plus HMO, Pension and other benefits.
Application Closing Date
18th May, 2026.
https://www.hotnigerianjobs.com/hotjobs/889027/technical-support-staff-at-a-banking-firm-phillips.html