The Coca-Cola Company (NYSE: KO) is the world's largest beverage company, refreshing consumers with more than 500 sparkling and still brands. At The Coca-Cola Company you can cultivate your career in a challenging and dynamic environment. We are the largest manufacturer and distributor of nonalcoholic drinks in the world-selling more than 1 billion drinks a day. Unlock your full potential with a future-focused company that is known and respected throughout the world.
We are recruiting to fill the position below:
Job Title: Route Settlement Associate
Location: Lagos
Description
As part of the Market-to-Cash team, we:
- Ensure the smooth and accurate settlement, billing, and dispute management processes while maintaining compliance with internal and external regulations.
- We work closely with key functions such as Logistics, Finance, and Customer Service to improve operational performance and drive continuous improvements.
Joining us as a Route Settlement Associate, you will:
- Verify that all relevant documents are received from the appropriate sources.
- Ensure all documents received are processed the same day.
- Extract movements from the system and provide reports to transportation companies for proper reconciliation of driver differences.
- Manage disputes and claims with customers/drivers for the country under your responsibility.
- Manage daily and monthly validation checks.
- Ensure a high level of internal and external customer satisfaction.
You can be successful in this role if:
- University or college Degree in Finance, Business Administration, or a related field (advantage)
- You ensure timely and accurate processing of routes, settlements, and dispute resolutions.
- You proactively identify and address discrepancies and process inefficiencies.
- You maintain high customer satisfaction levels through effective communication and resolution management.
- You manage multiple priorities while maintaining accuracy and attention to detail.
- You adapt well to a fast-paced, multinational work environment and thrive under pressure.
Our new team member needs to:
- Excellent English communication skills (written and verbal) are essential
- Proficiency in MS Excel and other MS Office tools
- Previous experience in a similar role, preferably in a multinational or Shared Services environment (advantage)
- Strong customer focus, attention to detail, and effective time management skills.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/889417/route-settlement-associate-at-cocacola-hellenic-bo.html