Front Desk Assistant at Jhpiego Nigeria (2 Openings)

Jhpiego, an Affiliate of Johns Hopkins University, is a global leader in improving healthcare services for women and their families.

We are recruiting to fill the position below:

Job Title: Front Desk Assistant

Job ID: 2026-7828
Locations: Abuja and Abakaliki - Ebonyi
Employment Status: Full-time

Job Summary

• The Front Desk Assistant is responsible for maintaining the Jhpiego reception/front office including ensuring cleanliness, functioning phone system, maintaining telephone contact information, and ensuring prompt and timely assistance to all visitors.
• As the first contact for the organization’s visitors, the Front desk assistant is expected to be professional, courteous, prompt and pleasant.
• The Front desk assistant will also assist with other front office functions like sending/receiving couriers, ensuring mail is picked from the post office and other office support tasks as needed.

Responsibilities

• Provide support to Jhpiego staff and ensure efficient and prompt operation of the reception and front office.
• Receive and record bid submission documents.
• Manage the attendance and phone systems, ensuring all issues are promptly resolved in liaison with IT.
• Work with the Admin Officer on flight bookings and ticket authorization using the flight ticket register.
• Maintain a telephone log for all international and mobile calls and ensure compliance with Jhpiego phone policy.
• Ensure the reception area is clean and professionally managed while receiving and assisting visitors.
• Ensure all incoming mail and deliveries are accurately distributed in a timely manner.
• Ensure all outgoing mail (Abuja and international) is properly addressed, recorded, dispatched on time, and collected promptly by courier services.
• Manage guest cell phones for visiting staff from Baltimore and other international offices, including assigning contacts and ensuring return of devices and accessories before departure.
• Assist in setting up conference rooms and logistics for meetings and training, including arranging refreshments.
• Provide regular feedback to the Admin Manager on reception/front office operations.
• Ensure proper use of the vehicle requisition system in line with Jhpiego guidelines for optimal utilization.
• Monitor office deliveries (milk, newspapers, water) and verify invoices for payment.
• Track payment status and provide updates to vendors and supervisors.
• Maintain and update office supply inventory, ensuring timely replenishment.
• Replenish the First Aid box and ensure availability of required supplies at all times.
• Perform other duties as assigned.

Required Qualifications

• Minimum of HND or Bachelor’s degree in Administration or a related field.
• 1–2 years of relevant work experience in a similar role.
• Basic computer skills.

Knowledge, Skills & Abilities:

• Experience working in a busy office environment, preferably within the private sector or an international organization.
• Basic computer proficiency.
• Ability to operate and manage a PBX phone system.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online