Myrtle Management Consultants - Our client is a well-established laundry services business located in the city centre of Abuja, FCT.
They are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Abuja
Job Type: Full-time
Summary
- We are seeking a smart, organized, and customer-focused Front Desk Officer to join our client team.
- The candidate will be the first point of contact for customers, ensuring excellent service delivery while managing front desk operations efficiently in a fast-paced laundry business environment.
Job Description
- Welcome and attend to customers in a friendly and professional manner
- Receive, tag, and document laundry items accurately
- Issue receipts and manage order tracking systems
- Handle customer inquiries, complaints, and service requests promptly
- Coordinate with laundry and delivery teams to ensure timely processing of orders
- Manage cash, POS transactions, and daily sales records
- Answer phone calls, respond to messages, and provide service information
- Maintain cleanliness and organization of the front desk area
- Keep records of customer details and service history.
Qualifications
- Minimum of OND/HND/BSc in any relevant field
- 2–3 years’ experience in a customer service or front desk role (experience in laundry or retail is an advantage)
- Strong communication and interpersonal skills
- Basic computer knowledge and familiarity with POS systems
- Good organizational and multitasking abilities
- Ability to work with minimal supervision
- Professional appearance and positive attitude.
Key Skills:
- Customer service excellence
- Attention to detail
- Time management
- Problem-solving skills
- Team collaboration.
Working Conditions:
- Must be willing to work weekends and shifts where necessary
- Fast-paced, customer-facing environment.
Application Closing Date
30th April, 2026.
https://www.hotnigerianjobs.com/hotjobs/889836/front-desk-officer-at-a-wellestablished-laundry-se.html