Atutech is a software and technology services company primarily focused on delivering digital solutions and tech support for businesses. It is registered as a limited company.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
- We are looking for a customer-oriented service representative.
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal / customer service teamsales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements
- Customer support ideasor experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt / respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Salary
N150,000 - N200,000 monthly.
Application Closing Date
20th May, 2026.
How To Apply
Interested and qualified candidates should send their CV to: atutechscl@gmail.com using the job title as subject of the email.
https://www.hotnigerianjobs.com/hotjobs/890512/customer-service-representative-at-atutechs-c-limi.html