Waiter (Service Staff) at Kaplo Africa

Kaplo is Africa's most innovative Human Resource & Business Support Solutions provider, serving clients with cutting-edge business advisory and human capital solutions across diverse sectors of the African economy.

At Kaplo, we have proven expertise in business advisory and human resource capabilities targeted at productivity, profitability, sustainability, transformation and overall growth of your business.

We are recruiting to fill the position below:

Job Title: Waiter (Service Staff)

Location: Abuja (FCT) 

Key Responsibilities

• Promptly welcome and seat guests in a professional manner
• Present menus and confidently recommend items
• Accurately take and confirm orders with guests
• Drive upselling opportunities (beverages, sides, premium options)
• Monitor guest tables consistently to ensure satisfaction
• Address guest concerns calmly and escalate when necessary
• Coordinate effectively with kitchen and bar for timely service
• Clear and reset tables efficiently to maintain service flow.

Core Competencies:

• Strong command of spoken English with clear and confident guest communication
• Well-groomed, neat, and professional appearance at all times
• Quick to understand and execute instructions effectively
• Fast-thinking with a proactive, solution-oriented mindset
• High level of emotional intelligence; remains calm and composed under pressure
• Attentive and observant, with the ability to anticipate guest needs
• Strong memory for orders, guest preferences, and details
• Professional posture and body language with minimal distractions
• Friendly, courteous demeanor while maintaining professionalism.

Application Closing Date
7th May, 2026.

How to Apply
Interested and qualified candidates should send their CV to: kaploafrica@gmail.com using “Waiter - Abuja" as the subject of the mail.