Customer Service Representative at Lexshield Properties Limited

Lexshield Properties Limited is a Real Estate Development Company opening up new areas in cities across the country, to provide exclusive estates with unique designs that ensure comfort and security at very affordable rates. It is made up of professionals with diverse experience that create an innovative working environment for young talents to thrive. Our concern is to make housing and Real Estate products a reality for all average Nigerians

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos
Employment Type: Full-time

Summary

• A leading Real Estate Company located in Omole Phase 1, Ikeja, Lagos requires the services of a Customer Service Representative. 

Responsibilities

• Serve as the primary point of contact for clients
• Handle inquiries, complaints, and service requests in a timely and professional manner
• Oversee daily estate operations and functionality
• Coordinate maintenance, repairs, and facility services
• Supervise routine inspections of properties and common areas
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out in order to answer questions professionally
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirements & Qualifications

• Minimum of HND / B.Sc Degree in Estate Management, Business Administration, or related fields
• 2 - 4 years’ experience in customer service, estate, or property management
• Strong interpersonal and communication skills
• Ability to handle complaints and resolve issues effectively
• Good organizational and multitasking abilities
• Basic knowledge of facility/estate management practices
• Proficiency in MS Office tools
• Proximity to Ikeja or its environs is an added advantage.

Application Closing Date
21st May, 2026.

How to Apply
Interested and qualified candidates should send their CV to: hr.lexshieldpropertiesltd@gmail.com using the Job Title as the subject of the email.