With Gbovo, you can get the loan you need, exactly when you need it! Whether you’re ready to hit the road in a new vehicle or need to take care of some pressing financial obligations, we offer fast, flexible financing solutions.
We are recruiting to fill the position below:
Job Title: Account Management Lead
Location: Lagos
Responsibilities
- Recovery Strategy: Design and drive the end-to-end recovery and collections strategy, setting performance targets and ensuring alignment with business objectives.
- Team leadership: Build, manage, and develop a high-performing account management team — setting clear expectations, coaching for growth, and holding the team accountable.
- Client ownership: Own the relationship framework for recovery accounts — ensuring professional, ethical, and commercially sound engagement at every touchpoint.
- Operational excellence: Define and maintain process standards for account resolution, escalation, and closure — ensuring compliance with regulatory and internal policy requirements.
- Performance intelligence: Own the data. Build reporting frameworks that give the business clear visibility on recovery rates, team performance, and portfolio health.
- Senior stakeholder engagement: Present recovery performance and strategic recommendations to senior leadership — translating operational data into business-level insight.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/891793/account-management-lead-at-gbovo-finance.html