Call Center Agent at Akinkunbi Nigeria Limited

Akinkunbi Nigeria limited is an indigenous building and civil engineering construction firm established to manage the production of building processes of any type within cost and time limit without compromising the ethics and specification.We specialize in consultancy works,building services,maintenance/renovation work of dilapidated structures and facility management of structure in all its ramifications.

We are recruiting to fill the position below:

Job Title: Call Center Agent

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary 

• We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.

Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Requirements

• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively.

Salary
N100,000 - 150,000 per month.

Application Closing Date
25th May, 2026.
 

How to Apply
Interested and qualified candidates should send their CV to: akinkunbinigerialimited@gmail.com using the Job Title as the subject of the email.