Warranty Officer at Iboj Consult

Iboj Consult is a recruiting and consulting firm that specializes in identifying and attracting top talent for companies across various industries.

We are recruiting to fill the position below:

Job Title: Warranty Officer

Location: Lagos

Key Responsibilities

• Provide administrative and operational support to the workshop on all warranty jobs (PWA).
• Verify warranty eligibility before approving repairs or responding to warranty-related inquiries.
• Respond promptly to emails and warranty requests from other branches after confirming eligibility.
• Collect warranty invoices from the Accounts Department for processing and record-keeping.
• Retrieve old warranty parts from the workshop and ensure they are properly stored in the designated warranty store.
• Maintain the warranty store room in a clean, organized, and audit-ready condition.
• Prepare and submit weekly reports detailing all warranty jobs completed.
• Maintain accurate warranty records and documentation for audit and compliance purposes.
• Ensure proper tracking of warranty parts returned and claims submitted.
• Liaise with workshop supervisors and service advisors to ensure timely processing of warranty claims.

Qualifications & Experience

• Minimum of OND / HND / Bachelor’s Degree in Business Administration, Accounting, or related field.
• 1–3 years of experience in warranty administration, workshop operations, or automotive after-sales support.
• Basic understanding of automotive workshop processes is an advantage.
• Proficiency in Microsoft Excel and email communication.
• Good organizational and record-keeping skills, Basic accounting knowledge and Effective communication skills.

Salary
N120,000 per month.

Application Closing Date
30th May, 2026.