HR / Office Manager at a Fast-Growing Digital Bank - HCER Consulting Limited

HCER Consulting Limited - Our client, a fast-growing digital bank redefining how Nigerians experience financial services. Our people are central to everything we do.

They are recruiting to fill the position below:

Job Title: HR / Office Manager

Location: Lagos
Employment Type: Full-time
Industry: Digital Banking

The Role

• As we scale our operations, we need a resourceful and people-first professional to anchor our HR and office management functions and keep our workplace running at its best.
• The HR and Office Manager will serve as the operational heartbeat of our people and workplace functions. You will manage the full employee lifecycle, oversee office administration, support leadership with HR strategy execution, and ensure our work environment is professional, efficient, and engaging.
• This is a dual-function role that demands both HR expertise and sharp organisational capability.

Key Responsibilities

• Manage end-to-end HR operations including recruitment, onboarding, employee relations, performance management, and offboarding
• Develop and implement HR policies, procedures, and employee handbooks in line with Nigerian labour law and company values
• Coordinate payroll inputs, leave administration, benefits management, and staff welfare programmes
• Drive employee engagement initiatives and support a positive, inclusive workplace culture
• Manage disciplinary processes, grievance procedures, and conflict resolution fairly and professionally
• Oversee day-to-day office administration including vendor management, facility maintenance, supplies procurement, and logistics
• Maintain accurate and up-to-date HR records, employee files, and HR information systems
• Support learning and development planning, training coordination, and staff capacity building
• Provide HR data and reports to leadership to inform workforce decisions
• Liaise with external agencies, regulatory bodies, and service providers on HR and administrative matters

Requirements

• Bachelor's Degree in Human Resources Management, Business Administration, or a related field
• Minimum of 5 years' experience in an HR generalist or HR and administration management role
• Experience working in a bank, fintech, or financial services environment is strongly preferred
• Solid knowledge of Nigerian Labour Act, employment regulations, and HR best practices
• Proven ability to manage both strategic HR functions and hands-on office operations
• Membership of CIPM or SHRM, or equivalent HR professional certification is required
• Proficiency in HR software, payroll systems, and Microsoft Office Suite
• High level of discretion, professionalism, and emotional intelligence
• Excellent interpersonal, communication, and organisational skills
• Strong attention to detail with the ability to manage multiple priorities effectively

Application Closing Date
31st May, 2026.

How to Apply
Interested and qualified candidates should send their CV and a cover letter to: stessymaly@yahoo.com and copy: hr@hcerconsulting.com using the Job Title as the subject of the mail.

Note

• Only shortlisted candidates will be contacted.
• We are an equal opportunity employer.