Operations Supervisor at Lekki Freeport Terminal

Lekki Freeport Terminal (LFT) operates as the container terminal at Lekki Deep Sea Port, which is Nigeria's first true deep-sea port and one of the most advanced maritime gateways in West Africa. Strategically positioned within the Lagos Free Zone in Ibeju-Lekki, LFT is dedicated to connecting global trade to Nigeria in a sustainable manner, utilising robust automation, digitisation, and innovation from the moment vessels board to the delivery of cargo while adhering to international safety standards.

The terminal takes advantage of deep water, with a draft of up to 16.5 m, and modern ship-to-shore capabilities, enabling it to accommodate large vessels and handle significant cargo volumes. This is part of a port complex designed to scale for millions of TEUs annually. The depth and infrastructure of the terminal contribute to reducing logistics costs and alleviating congestion along the Lagos corridor, establishing LFT as a key driver of regional trade growth.

As Nigeria’s latest maritime gateway, LFT provides world-class port operations, integrating cutting-edge equipment, data-driven processes, and a culture of innovation to ensure faster, safer, and more reliable cargo flows for both shippers and shipping lines.

We are recruiting to fill the position below:

Job Title: Operations Supervisor

Location: Ibeju Lekki, Lagos
Employment Type: Full-time
Department: Operations
Reporting to: Shift Manager
Indirect Reporting to: Operations Execution Manager
Date Of Revision: 04/20/2022

Job Purpose

• This position covers both project implementation and operational phase and cover overall in charge of the day-to-day operation in the operations department which include the supervision of Yard & Vessel Operations.
• Ensure proper coordination with all concerned parties in a professional manner to successfully achieve the goals and objectives established by senior management as well as to satisfy the expectation of clients

Major Job Responsibilities
Project Phase:

• Pay effective role in project implementation phase.
• Prepare JDs for frontline team members considering their role and responsibility according to the organization char.
• Prepare & implement training plan & material for front line team.
• Prepare & implement operational business process and SOPs.
• Work closely with other functions and departments to execute the implementation of system`s.
• Contribute to the development and implementation of strategic initiatives that will prepare the terminal for the future implementation.
• Meet stakeholders and customers to share, align and agree on operational and planning requirements, while providing training when required.
• Other duties as assigned.

Operational Phase:

• Actively follow and promote the LFT Safety and Security policies and ensure that fellow employees and visitors are doing the same.
• Manage, motivate, and instruct all his team members. Structure tasks and goals, establish efficient courses of action, set priorities, organize information, and efficiently execute daily tasks with considerations to high productivity and efficient utilization of equipment and labor resource.
• Execute strategies for all operations related activities, in line with & contributing to the company vision & strategy, within the borders of business plan & budget.
• To productively conduct and lead operational meetings with the Team and make sense out of that activity by resolving issued and making sure that all operations problems are resolved.
• To make certain that all departmental activities are always conducted in a professional and safe manner.
• To fully control and coordinate the daily allocation of manpower and equipment of his area of management, making sure that these requirements are sufficient to serve the daily plan activities. Also, to properly pay attention to the condition and maintenance of all tools handling gears.
• To responsibly safeguard sensitive information in some critical areas in the Terminal.
• To closely look into the Cost Control measures making sure that those measures are implemented and in line with the approved budget.
• To systematically manage all reports needed by the internal & external clients by generating such reports promptly, as required by the Port Procedure.
• To effectively coordinate with all concerned with regards to Terminal Operation System and Billing systems, ensuring that all data requirements by Billing and Finance are provided by Operations within the prescribed time.
• Ensure that all operations at the yard, gate or vessel are executed in accordance with priorities set by the planning team and escalate where changes may be required.
• Acts as a focal point for any stevedoring issues and ensure that the load and discharge registration is performed accurately and timely.
• Monitor continuous operations at shift changeover times and rest break changeovers.
• Coordinates the container discharge and load operations, yard operations, and berth schedules to ensure maximum productivity and the efficient use of labour and equipment
• Other duties as assigned

Critical Success Factors
Project Phase:

• Project milestones related to execution are achieved and having no delays.
• Departmental readiness for trials and commercial operating date (go live).
• Successful departmental build up as per project timeline.
• Successful TOS, GOS and process automation implementation.
• Preparation of JDs of all roles of landside operations
• Preparation of SOPs for all landside operations
• Preparation of training material for all comes under landside operations

Operational Phase:

• Team Building.
• Strict implementation of all operations SOPs
• Maintain safe & reliable work environment and achieve all KPIs.
• Ensure high productivity with safety and with cost efficiency.
• Lead all the sections working under landside operations and maintain efficient relations with rest of the supporting departments.
• Understand the importance of reporting and keep update management team with all developments as per set protocol
• Prepare all required reports.
• In case of any exceptional situation, take the charge and lead the team in all aspect.
• In case of incident, keep update all relevant people and prepare incident report to management and HSE.

Qualifications & Experiences
Education:

• A university degree preferably in a logistics/operations Management, Logistics, Business Administration, or related discipline.

Experience & Knowledge:

• Minimum of 3 years of experience in container terminal operations environment in managerial role.
• Experience in greenfield or brownfield project implementation is an advantage.
• Previous experience as a foreman, supervisor, superintendent, or other similar position would be expected as a natural progression to this position.
• Familiar with the strict implementation of international standards of safe working practices within marine, stevedoring, and terminal operations.
• In-depth, comprehensive understanding of Maritime industry container terminal operations, especially vessel cargo logistics, hazardous cargo, break-bulk and special cargo handling requirements and equipment.
• Advanced computer skills with a sound understanding of modern terminal planning and control systems.
• Experience with NAVIS N4 and participation of its implementation is an advantage.
• Experience in process optimization.
• In deep knowledge of man management, coordination with stack holder and leading the team.
• Requires some understanding of accounting, billing, and associated documentation.

Skills:

• Effective negotiation and conflict resolution skills.
• Effective negotiation and conflict resolution skills combined with good counselling and listening skills.
• Strong drive to deliver results
• Sensitive to cultural diversity and experience in a multicultural environment, regarding employees, local authorities, and other stakeholders.
• Ability to work under pressure environment with constant change of priorities.
• Good communication skills with the ability to communicate outside and across the organization. (Well-developed English oral, written communications and report writing skills. Also, must have a working knowledge of the Pidgin English)
• Ability to work on weekends, night, holidays and for long period of time.

Major Competencies:

• Analysis: Locating or extracting relevant information that is critical to problem solving.
• Change: Initiating and implementing new ways of thinking and doing.
• Coaching: Guiding and motivating others in maximizing job performance.
• Conflict Management: Facilitating problem resolution while maintaining working relationships.
• Customer-focused: Building relationships with internal and external customers.
• Decisiveness: Evaluating information or situations, assuming the risks, and making judgements.
• Integrity: Adhering to a code of standards or values.
• Leadership: Envisioning organizational excellence and motivating others to aspire to that state.
• Planning: Strategizing for both the short and the long term.
• Quality-focused: Supporting the needs of product and service excellence.

Job Dimension:

Application Closing Date
6th June, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online