Graduate Trainee Customer Engagement Executives at Careers Verified Limited

At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.

We are recruiting to fill the position below:

Job Title: Graduate Trainee Customer Engagement Executive

Location: Nationwide
Employment Type: Full-time

Job Summary

• We are seeking smart, enthusiastic, and customer-oriented graduates to join our team as Graduate Trainee Customer Engagement Executives.
• The successful candidates will be responsible for engaging customers, promoting products and services, supporting customer satisfaction initiatives, and building strong client relationships.
• This role is ideal for recent graduates looking to build a career in customer service, sales, business development, or relationship management.

Key Responsibilities

• Engage customers professionally through calls, visits, emails, and other communication channels.
• Promote the company’s products and services to prospective and existing customers.
• Respond to customer inquiries and provide accurate product or service information.
• Build and maintain positive customer relationships to enhance customer satisfaction and retention.
• Support customer onboarding and account activation processes.
• Identify customer needs and recommend suitable solutions.
• Assist in executing customer engagement and marketing campaigns.
• Maintain proper customer records and activity reports.
• Escalate customer complaints or complex issues to the appropriate department.
• Meet assigned customer engagement and sales targets.
• Participate in training and development programs organized by the company.

Requirements

• Bachelor’s Degree or HND in any discipline.
• NYSC completion certificate or exemption certificate is required.
• 0–2 years experience in customer service, sales, marketing, or related fields is an advantage.
• Excellent communication and interpersonal skills.
• Strong customer relationship management abilities.
• Good problem-solving and negotiation skills.
• Ability to work in a fast-paced and target-driven environment.
• Proficiency in Microsoft Office applications.
• Positive attitude, willingness to learn, and ability to work in a team.

Key Skills:

• Customer Engagement
• Communication Skills
• Relationship Management
• Sales & Marketing
• Problem Solving
• Team Collaboration
• Customer Service
• Time Management.

Benefits

• Competitive salary and performance incentives.
• Structured graduate trainee program and mentorship.
• Career growth and advancement opportunities.
• Professional training and development.
• Exposure to customer experience and business operations.

Application Closing Date
7th June, 2026. 

How to Apply
Interested and qualified candidates should:
Click here to apply online