IT Support Executive at Structured Resource Business Limited

Structured Resource Business Limited is a product of its founders desire to efficiently provide business solutions and market access to American, European and Asian organisations, who are looking to enter into the Nigerian and West African market place with products and services. We provide both practical and profitable business solutions to a broad range of Nigerian businesses and pride ourselves on placing clients first and providing value for money. Structured Resource was founded in 2004 to address the need for a reliable, customer oriented partner organisation in Nigeria and across the West African region. The founders and partners are former Business Managers, Telecom Build Engineers, Bankers, Scientists, Software Engineers and Systems Architects based in Nigeria, America, Sweden and the United Kingdom. We boast a strong network of contacts throughout industry in both national and international arenas, with strong links with product manufacturers, distributors, suppliers, and sales specialists.

We are recruiting to fill the position below:

Job Title: IT Support Executive

Location: Lagos
Department: IT
Reports to: Manager, Enterprise Architecture
Core Working Relationships: Director, C.O.O (SRBL/SES), IT Department and all Staff Members.

Business Objective

• To monitor and maintain the computer systems and networks of the organization and provide technical assistance and support to employees.

Accountabilities (Responsibilities)

• Install and configure computer hardware, operating systems, and applications.
• Monitor and maintain computer systems and networks.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Resolve issues for staff via phone, in person, or electronically.
• Replace parts as required.
• Provide support, including procedural documentation and relevant reports.
• Follow diagrams and written instructions to repair a fault or set up a system.
• Support the roll-out of new applications.
• Set up new users' accounts and profiles and deal with password issues.
• Respond within agreed time limits to call-outs.
• Work continuously on a task until completion (or referral to third parties, if appropriate).
• Prioritize and manage many open cases at one time.
• Test and evaluate new technology.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or other related field is required.
• Hardware knowledge.
• Strong troubleshooting and critical thinking skills.
• Previous working experience in IT Support.

Application Closing Date
11th June, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online