GIG Mobility, originally known as God is Good Motors (GIGM), was founded in 1998 by Edwin and Stella Ajaere as a bus service. Rebranded and digitized in 2010 by Chidi Ajaere, it transitioned from a traditional transport company into a technology-driven, inter-city mobility platform expanding across Nigeria, Ghana, and into e-mobility.
We are recruiting to fill the position below:
Job Title: Experience Office
Locations: Umunze, Ekwulobia, Ugah, & Akokwa - Anambra
Employment Type: Full-time
Key Responsibilities
- Sell bus tickets at GIGM terminals to walk-in guest
- Make and/or change travel reservations for walk-in guests using the online booking system
- Create and maintain guest reservation records
- Resolve service problems by clarifying the guest complaint via phone, email, and in person
- Forward booking/travelling reschedule request to the concerned unit
- Serve guests by providing service information related to travelling schedule, fare, & payment
- Announce arrival and departure information using the public address system
- Assist in guest luggage check-in
- Ensure customer complaints & emergency concerns are escalated to the appropriate quarters
- Adhere to the company’s policy on guaranteed reservations and no-shows.
- Promote goodwill by being courteous, friendly & helpful to guests, managers & fellow employees.
- Promote the online booking, app downloads and other products and services of the company to customers
- Kindly note that your duties may be reasonably modified at the company’s discretion.
Application Closing Date
19th May, 2026.
How too Apply
Interested and qualified candidates are to send their appliations to: jobs@thegiggroupng.com using the job role as subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/894896/experience-officer-at-gig-mobility-4-openings.html