PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.
We are recruiting to fill the position below:
Job Title: Operations Support Officer
Location: Onitsha, Anambra
Employment Type: Contract
Key Responsibilities
- Provide operational support across departments to ensure efficient workflow.
- Monitor and report on daily operational activities, identifying areas for improvement.
- Coordinate with sales, customer service, and technical teams to resolve operational issues.
- Maintain accurate records of transactions, stock levels, and operational documentation.
- Support vendor and partner communications to ensure timely delivery of products and services.
- Prepare reports and presentations for management on operational performance.
- Ensure compliance with company policies, industry regulations, and quality standards.
- Contribute to process improvement initiatives to enhance efficiency and customer satisfaction.
Qualifications & Skills
- Bachelor’s degree in Business Administration, Operations Management, or related field.
- 2–4 years of experience in operations, preferably within telecom or technology industries.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office Suite (Excel, Word, PowerPoint).
- Problem-solving mindset with attention to detail.
Personal Attributes:
- Team player with a collaborative approach.
- Ability to work under pressure and meet deadlines.
- Analytical thinker with a proactive attitude.
- Customer-focused and adaptable to changing priorities.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/895795/operations-support-officer-at-palmpay-limited.html