Customer Service Intern (NYSC) at Nuvelle Consulting

Nuvelle Consulting is a leading HR firm committed to connecting businesses with exceptional talent that aligns with their goals and values. With a team of experienced HR specialists and a personalized approach, we offer a 360-degree service platform, saving valuable time and maximizing resources. We help organizations unlock the potential of their workforce and drive long-term growth and success.

We are recruiting to fill the position below:

Job Title: Customer Service Intern (NYSC)

Location: Lagos

Responsibilities

• Manage incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers.

Requirements

• Must be a serving NYSC corps member.
• Strong communication and interpersonal skills.
• Ability to multitask and work under minimal supervision.
• Basic knowledge of Microsoft Excel is an added advantage.
• Professional appearance and positive attitude.
• Must be posted to or willing to serve in the specified branch location.

Salary
N60,000 per month.

Application Closing Date
29th May, 2026.