Customer Service Intern (NYSC) at Nuvelle Consulting

Nuvelle Consulting is a leading HR firm committed to connecting businesses with exceptional talent that aligns with their goals and values. With a team of experienced HR specialists and a personalized approach, we offer a 360-degree service platform, saving valuable time and maximizing resources. We help organizations unlock the potential of their workforce and drive long-term growth and success.

We are recruiting to fill the position below:

Job Title: Customer Service Intern (NYSC)

Location: Lagos

Responsibilities

• Manage incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers.

Requirements

• Must be a serving NYSC corps member.
• Strong communication and interpersonal skills.
• Ability to multitask and work under minimal supervision.
• Basic knowledge of Microsoft Excel is an added advantage.
• Professional appearance and positive attitude.
• Must be posted to or willing to serve in the specified branch location.

Salary
N60,000 per month.

Application Closing Date
29th May, 2026.

How to Apply
Interested and qualified candidates should send their applications (including CV) to: nuvelleconsulting@gmail.com using the Job Title as the subject of the mail.

Note: Only shortlisted candidates will be contacted.