Online Representative / Officer at No5 x Mesi Café

No5 x Mesi Café is a premium hospitality lounge located in Lekki, Lagos, renowned for offering a refined blend of dining, bar, and entertainment experiences. We provide a stylish and welcoming environment where guests enjoy quality food, expertly crafted drinks, and a lively yet comfortable atmosphere.

At No5 x Mesi Café, we are committed to delivering exceptional customer service, maintaining high operational standards, and creating memorable experiences for every guest. Our team is driven by professionalism, teamwork, and attention to detail, ensuring that service excellence and guest satisfaction remain at the core of everything we do. As we continue to grow, we are building a passionate and dedicated workforce that shares our commitment to quality, consistency, and hospitality excellence.

We are recruiting to fill the position below:

Job Title: Online Representative / Officer

Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Respond to customer inquiries on WhatsApp, Instagram, phone calls, and other online platforms.
• Handle customer complaints and provide timely solutions.
• Promote company products and services online.
• Follow up with customers professionally.
• Manage online orders and coordinate with relevant departments.
• Maintain proper communication records and updates.
• Support social media engagement and daily online activities.
• Ensure excellent customer service and professionalism at all times.

Requirements

• Good communication and customer service skills.
• Ability to use WhatsApp, Instagram, email, and other online platforms effectively.
• Basic computer and social media knowledge.
• Must be smart, organized, and responsive.
• Previous experience in customer service or online management is an advantage.
• Ability to work under pressure and multitask.

Application Closing Date
30th May, 2026.

Method of Application
Interested and qualified candidates should send their CV to: anomesi384@gmail.com using the Job title as the subject of the email.