Front Desk Officer (Hotel) at Genesis Group

At Genesis Group, we`'`ve been living our dreams and redefining the world of hospitality for over three decades. Our journey has been characterized by excellence in a wide range of services, including Catering, Hotels, Restaurants, and Cinemas. With a team of over 10,000 dedicated professionals and 30 locations spanning across Nigeria and beyond, we take pride in delivering exceptional experiences to our valued customers.

We are recruiting to fill the position below:

Job Title: Front Desk Officer (Hotel)

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

• We are looking for a professional and friendly Front Desk Officer to be the first point of contact for our guests, visitors, and callers.
• The candidate will manage the reception area, provide excellent customer service, and assist with basic administrative tasks.

Key Responsibilities

• Greet and attend to guests and visitors in a polite and professional manner.
• Answer phone calls, respond to inquiries, and direct callers to the right person or department.
• Register visitors, issue visitor tags, and maintain the visitor log.
• Receive, sort, and distribute mail, packages, and deliveries.
• Assist with basic administrative tasks such as filing, data entry, and appointment scheduling.
• Handle simple payments or documentation (if applicable, e.g., registration, booking, or sign‑in).
• Keep the front desk neat, tidy, and well organized at all times.

Requirements

• Minimum of [e.g., 1–2] years experience in a front‑desk, reception, or customer‑service role is an advantage (fresh graduates may apply if confident and presentable).
• Good communication and interpersonal skills.
• Ability to multitask and work calmly in a busy environment.
• Honest, neat, and professional in appearance and attitude.
• Basic computer skills (typing, using email, simple office software).

Application Closing Date
5th June, 2026. 

How to Apply
Interested and qualified candidates should send their CV to: vacancies@genesisgroupng.com using the job title as the subject of the email.