Virtual Assistant at Respected Solutions and Investment Limited

Respected Solutions and Investment Limited is a government approved short term loan and pawn shop in Lagos that is committed to giving fast, safe, and convenient loans against luxury items. We have years of experience and a reputation for transparency, dependability, and professionalism. We give fair market values and flexible repayment terms for an instant cash loan or a gold loan, watch loan, or jewelry loan. Our professional team guarantees that your property is treated with care and safely stored until you repay your loan in full. If you're looking for pawn shops close to you, we are your trusted partner, dedicated to helping you realize the cash value of your property without selling it.

We are recruiting to fill the position below:

Job Title: Virtual Assistant

Location: Ajah, Lagos
Employment Type: Full-time

About the Role

• Are you a night owl with exceptional communication skills? Respected Solution is looking for a dedicated and reliable Virtual Assistant to manage our after-hours operations. This role is critical in ensuring our clients and followers receive seamless support while our physical offices are closed.
• As our Virtual Assistant, you will be the "digital face" of the company during the night, handling all incoming inquiries via our official phone lines and social media platforms.

Key Responsibilities

• Call Management: Handle all incoming calls on the office phone line professionally, providing information or escalating urgent issues as needed.
• Social Media Engagement: Monitor and respond promptly to messages, comments, and inquiries across all social media platforms (Instagram, WhatsApp, Facebook, etc.).
• Inquiry Resolution: Provide accurate information regarding our services, following company guidelines to ensure high-quality customer service.
• Daily Reporting: Maintain a log of all interactions and provide a brief handover report at the end of the shift (6:00 AM).

Requirements

• Availability: Must be able to work the 7:00 PM to 6:00 AM shift consistently.
• Communication: Excellent written and verbal communication skills (fluency in English is essential).
• Tech Savvy: Comfortable using social media management tools, VoIP/office phone systems, and messaging apps.
• Environment: Must have a quiet workspace, a reliable high-speed internet connection, and a stable power supply (Inverter/Generator backup).
• Reliability: High level of discipline to work independently without direct supervision during night hours.

Salary
N100,000 - N150,000 per month. 

What We Offer:

• Competitive monthly salary.
• The flexibility of working from the comfort of your home.
• A chance to be part of a structured and growing corporate group.

Application Closing Date
16th June, 2026. 

How to Apply
Interested and qualified candidates should send their CV and a short note explaining your experience with remote customer service to: hrmanager@respectedsolution.co using the Job Title as the subject of the mail.

Note

• If you are organized, proactive, and ready to take on the night shift, we want to hear from you!
• Respected Solution is an equal-opportunity employer. We value professionalism and dedication above all else.