Client Relations Officer at SafiCare Integrated Solutions Limited

SafiCare Integrated Solutions is a service and recruitment company that supports businesses across Nigeria with talent sourcing, hiring, and workforce management, helping organizations build efficient and reliable teams.

We are recruiting to fill the position below:

Job Title: Client Relations Officer

Location: Uyo, Akwa Ibom
Employment Type: Full-time
Start Date: July – September 2026 (subject to operational scale-up)

About the Opportunity

• We are seeking a dynamic and client-focused Client Relations Officer to join our founding team and help build exceptional customer experiences from day one.
• This is an excellent opportunity for someone passionate about client service to make a direct impact in a growing company.

Role Overview

• As Client Relations Officer, you will be the primary liaison between the company and its clients, managing relationships, coordinating service delivery, and ensuring outstanding customer experiences across all service offerings.
• You'll play a vital role in building client retention and satisfaction systems.

Key Responsibilities
Client Engagement & Communication:

• Respond promptly and professionally to client inquiries and service requests
• Support client onboarding processes and relationship management
• Coordinate communication related to service delivery
• Maintain regular client follow-up and touchpoints

Service Coordination:

• Work with internal teams to ensure seamless service delivery
• Track and resolve client issues efficiently
• Support coordination across multiple service lines

Relationship Management:

• Build and maintain strong client relationships
• Support client retention initiatives and satisfaction programs
• Maintain comprehensive client records and communication logs

Process Improvement:

• Contribute to improving customer experience processes
• Identify opportunities to enhance service delivery
• Support the development of client engagement systems

Requirements
Education

• Degree or relevant experience in customer service, communications, or related fields

Experience

• Customer service or relationship management experience preferred
• Experience in client-facing roles is an advantage

Skills & Competencies

• Excellent verbal and written communication skills (essential)
• Strong interpersonal skills and emotional intelligence
• Problem-solving ability and conflict resolution skills
• Professional demeanor and client-centered mindset
• Ability to manage multiple client relationships simultaneously
• Initiative and proactive communication
• Integrity and discretion.

What We Offer

• Competitive monthly salary of ₦80,000 – ₦100,000 per monnth
• Opportunity to build client relationships from the ground up
• Growth potential within the company
• Collaborative and supportive work environment
• Meaningful contribution to customer satisfaction and business growth.

Application Closing Date
20th June, 2026. 

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted.
• Important Information: This recruitment is part of early team-building and due diligence. Anticipated onboarding is between July and September 2026, subject to operational scale-up.