Operations Officer at Metaclinic

Posted on Mon 18th May, 2026 - www.hotnigerianjobs.com --- (0 comments)

Metaclinic is building Nigeria’s digital front door to healthcare. We are creating a healthcare infrastructure platform that makes quality healthcare accessible to millions.

We are recruiting to fill the position below:

Job Title: Operations Officer

Location: Lagos
Employment Type: Full-time

About the Role

  • You will build operational systems that allow Metaclinic to scale safely.
  • You will ensure clinicians, patients, and systems work seamlessly.

Responsibilities

  • Manage clinician onboarding and scheduling
  • Oversee patient callback workflows
  • Improve operational efficiency
  • Build SOPs
  • Coordinate support teams
  • Monitor service delivery
  • Solve operational bottlenecks
  • Track response times
  • Improve service reliability

Requirements
Experience Required:

  • Bachelor's Degree with a minimum 3 years in operations, healthcare operations, startup operations, logistics, customer operations, or process management. Startup experience is highly desirable.

Skills Required:

  • Process design
  • Operational execution
  • Project management
  • Attention to detail
  • Systems thinking

Application Closing Date
15th June, 2026.

How to Apply
Interested and qualified candidates should send their CV to: joinus@metaclinic.ng using the Job Title as the subject of the email.