Front Desk Officer (Festac) at St.Ives Specialist Hospital

St. Ives Specialist Hospital is a leading multi-specialist healthcare facility established in 1996. The hospital provides dedicated specialist services in women’s health, children’s health, and family healthcare, delivered by a team of experienced consultants in Obstetrics & Gynaecology, Paediatrics, Medicine, and Surgery.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Festac, Lagos
Employment Type: Full-time

Key Responsibilities

• Greet patients and visitors with a warm and friendly demeanor, providing assistance and direction as needed.
• Register patients by collecting and verifying personal and insurance information accurately.
• Schedule appointments for patients, ensuring efficient allocation of resources and timely service delivery.
• Answer phone calls and respond to inquiries promptly, directing calls to appropriate departments or individuals as necessary.
• Coordinate patient admissions and discharges, assisting with paperwork and facilitating smooth transitions.
• Maintain cleanliness and organization of the front desk area, including managing patient forms, informational materials, and office supplies.
• Assist in managing patient flow by coordinating with medical staff and other departments to minimize wait times and maximize efficiency.
• Respect patient confidentiality and privacy by safeguarding sensitive information and adhering to HIPAA regulations.
• Collaborate with other hospital staff members to ensure seamless operations and exceptional patient care.

Qualifications

• Candidates should possess a B.Sc. / BA / HND with 2-4 years experience.
• Excellent communication and interpersonal skills, with the ability to interact professionally with individuals from diverse backgrounds.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
• Proficiency in basic computer applications, including electronic medical record systems and Microsoft Office suite.

Salary
N250,000 / Month.

Application Closing Date
31st May, 2026.

How to Apply
Interested and qualified candidates should send their CVs to: recruitment@stiveshealthcare.com using "Front Desk Officer - Festac" as the subject of the mail.