Customer Care Representative (Jewelry Store) at HanaMera Recruitment and Consulting services

At Hana-Mera Recruitment, we specialize in helping startups hire smart, not just fast. We understand the unique pressure founders face: tight timelines, limited resources, and the critical need to make every hire count. One wrong hire can slow momentum. The right one? Game-changing. With a proven track record of helping startups across Nigeria, India, the US, and beyond, we’ve successfully placed high-impact talent across product, engineering, operations, growth, and leadership. From seed stage founders making their first hire to scaling startups expanding globally, we’ve been the trusted partner behind growth. But we’re not just here for startups, we’re here for talent, too. We help job seekers become standout candidates through CV revamps, LinkedIn optimization, and personalized career strategy. Whether you’re breaking into the startup world or taking the next big step, we help you get seen and get hired. We know startups. We know talent. And we know how to bring the right people together when it matters most.

We are recruiting to fill the position below:

Job Title: Customer Care Representative (Jewelry Store)

Location: Surulere, Lagos
Employment Type: Full-time
Work Schedule: 5 Days a Week | 9:00 AM – 6:00 PM

Job Summary

• We are seeking a smart, customer-focused, and well-presented Customer Care Representative for a jewelry store in Surulere.
• The ideal candidate will be responsible for attending to customers, handling inquiries, maintaining excellent customer relationships, and supporting in-store sales and operations.

Key Responsibilities

• Attend to walk-in and online customer inquiries professionally
• Assist customers with product information and purchases
• Manage customer complaints and ensure timely resolution
• Follow up with customers and maintain strong relationships
• Support order processing, packaging, and store coordination
• Maintain a neat and welcoming customer experience

Requirements

• Previous experience in customer service, retail, or sales is an added advantage
• Good communication and interpersonal skills
• Smart, courteous, and customer-oriented
• Basic social media/WhatsApp communication skills is a plus
• Candidate must reside in or around Surulere (proximity is key).

Salary
N120,000 Monthly.

Application Closing Date
31st May, 2026.

How to Apply
Interested and qualified candidates should send their CV to: HanaMerarecruitment@gmail.com using the role as the subject of the email.