Corporate Strategy & Business Analytics Officer at Hope Payment Service Bank

Hope Payment Service Bank Limited (Hope PSBank) is Nigeria’s premier Digital-first Bank. Incorporated in September, 2019, Hope PSBank leverages digital technologies to deliver inclusive financial services.

Our belief is that everyone irrespective of education, social or economic status and location should have access to financial and payment services with ease and convenience. We seek to provide the 4As - Accessibility, Affordability, Availability and Awareness of Digital Financial Services.

With Hope PSBank, every mobile telephone user can easily enjoy instant digital financial and payment services with his or her phone number as account number and also a means of payment across all channels – person-to-person on personal devices, web, merchants’ points of sale, automated teller machines and agency outlets.

All transactions on our platforms are gladly settled into accounts of our community of users and customers with any bank of their choice. These are borne out of our philosophy that competition is about service to customers and not about alternative service providers who we view as partners in the service of customers and not as competitors.

We are recruiting to fill the position below:

Job Title: Corporate Strategy & Business Analytics Officer

Location: Lagos
Employment Type: Full-time

Job Purpose

• The Officer will support the development and execution of the Bank’s strategic planning as well as conduct business analysis, and performance monitoring functions. 

Key Responsibilties

• Support the development and execution of the Bank’s strategic initiatives by assisting with research, analysis, and documentation. 
• Conduct market, industry, and competitor research to identify trends, opportunities, risks, and prepare summary reports for review. 
• Assist in analysing internal performance data, financial trends, and operational metrics to support informed decision-making. 
• Support the preparation of business cases, strategy presentations, and reports for management and stakeholders. 
• Assist in translating data and analysis into actionable insights under guidance from senior analysts or managers. 
• Participate in business process reviews to identify gaps, inefficiencies, and improvement opportunities. 
• Support process improvement and optimization initiatives, including documentation of current and proposed processes. 
• Assist with requirements gathering, documentation, and analysis for new products, systems, or process enhancements. 
• Support user acceptance testing (UAT) activities by documenting test cases, coordinating feedback, and reporting issues. 
• Help monitor project activities, timelines, and deliverables, ensuring tasks are completed as scheduled. 
• Prepare meeting notes, reports, dashboards, and presentations to communicate findings and progress updates. 
• Liaise with internal stakeholders to gather information, clarify requirements, and support project execution. 
• Maintain accurate documentation, procedures, and records related to strategy and business analysis initiatives. 
• Stay informed on industry trends, process improvement techniques, and technology developments relevant to the Bank.

Education 

• Minimum of a university degree  /HND in Marketing, Business Administration, Economics, Statistics or any related discipline from a reputable institution.

Experience:

• Minimum of 5 years’ experience preferably in a financial institution. 

Skills Necessary for this function:

• Strong proficiency and working knowledge of Microsoft Office, SQL, Power BI, etc.
• Should be detail oriented and have good communication skills.
• Ability to meet tight deadlines with high level of accuracy.
• Excellent Presentation skills.
• Proven work experience in a quantitative role.

Application Closing Date
22nd May, 2026.

Method of Application
Interested and qualified candidates should forward their CV to: recruitment@hopepsbank.com using the job title as the subject of the email.