Jaza is a solar energy start-up working to power Sub-Saharan Africa. We build solar-powered shops which charge batteries customers use to power their homes. In 2022, we achieved over 1.5 million battery swaps, providing approximately 186,000 people access to clean, affordable energy. We employ women from each community (known as Jaza Stars) to run the service, empowering our team to become leaders, entrepreneurs and drivers of economic growth within their communities. We’ve already successfully entered the Nigerian market, piloted several sites here and will grow to hundreds of locations over the next year. To support this expansion, we’re planning to hire over 200 people over the next 6 months.
We are recruiting to fill the position below:
Job Title: Star Development Team Lead
Location: Anambra
Employment Type: Full-time
Job role
- The Star Development Team Lead manages a team of Star Development Coordinators responsible for recruiting, training, and onboarding Jaza Stars for new service locations.
- This role ensures that qualified personnel are hired and properly prepared to operate Jaza service locations effectively.
- The position plays a critical role in the successful launch and operation of new sites by ensuring each location has competent Jaza Stars who understand the company's mission and operational procedures.
Accountabilities
- Lead a team of Star Development Coordinators to achieve Jaza Star recruitment targets
- Ensure the team maintains a high First Pass Yield for recruitment and training processes
- Maintain team staffing levels to ensure required coordinator roles are filled
- Own the quality standards for Jaza Star recruitment, training, and onboarding
- Ensure consistent implementation of Star development processes across all new sites.
Roles & Responsibilities
Team Management and Development:
- Recruit, train, and mentor Star Development Coordinators
- Assign and track team member responsibilities for Jaza Star recruitment in assigned regions
- Conduct regular performance reviews and provide constructive feedback to team members
- Identify training needs and coordinate skill development for the star development team
- Ensure team members understand and follow recruitment and training standards
Recruitment Strategy and Implementation:
- Develop and implement effective recruitment strategies for new Jaza service locations
- Oversee the creation and distribution of job advertisements for Jaza Star positions
- Establish standardized interview processes and selection criteria
- Ensure recruitment activities are aligned with expansion timelines
- Monitor recruitment metrics and adjust strategies to meet targets
Training Program Management:
- Oversee the development and maintenance of comprehensive training materials
- Ensure consistency in training delivery across all new sites
- Review and approve training schedules and logistics
- Implement effective evaluation methods to assess trainee competency
- Identify opportunities to improve training effectiveness and efficiency
Onboarding Quality Assurance:
- Maintain a high First Pass Yield for the recruitment process by implementing quality control measures
- Review and approve final Jaza Star selections before contracting
- Ensure proper documentation of all Jaza Star information in the HR registry ○ Oversee the contract issuance and signing process for new Jaza Stars
- Monitor post-onboarding performance to identify training gaps
Go-Live Support and Evaluation:
- Coordinate Jaza Star participation in site go-live activities
- Oversee the first month of operational support for new Jaza Stars
- Implement performance monitoring mechanisms for newly onboarded Stars
- Ensure a smooth transition of Jaza Stars from recruitment to operations
- Evaluate the effectiveness of recruitment and training through star performance metrics
Go-Live Support and Evaluation:
- Provide regular updates to the QA Expansion/Growth Lead on recruitment progress
- Document and report key metrics, including Jaza Stars recruited, onboarded, and retention rates
- Present recruitment and training data during expansion team meetings
- Contribute to the refinement of recruitment, training, and onboarding processes
- Facilitate communication between the expansion team and the operations team regarding Star Development
Key Performance Indicators (KPIs)
- Team completion rate (percentage of required roles filled)
- Number of Jaza Stars recruited vs. targets
- First Pass Yield for recruitment (total Jaza Stars recruited minus number requiring replacement)
- Onboarding completion rate.
Requirements
- A Bachelor’s Degree in any related field.
- Ability to develop tailored recruitment strategies to attract candidates.
- Previous experience in roles where rural talent acquisition was done.
- Managerial skills.
Salary
N220,000 - N250,000 monthly.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/899334/star-development-team-lead-at-jaza-energy.html