Head of Finance at NexusHR Group

NexusHR Group is recruiting suitable candidates to fill the position below:

Job Title: Head of Finance

Location: Lagos
Employment Type: Full-time

Job Summary

• The Head of Finance will oversee the bank’s financial strategy and planning, ensuring financial stability and regulatory compliance, optimizing capital management, financial reporting, risk assessment, and cost efficiency.
• This executive will provide strategic insights to drive profitability and ensure adherence to industry regulations while aligning financial operations with the bank’s overall business objectives.

Responsibilities

• Provide direct oversight of all branches, ensuring consistent adherence to CBN-approved operating procedures, service standards, and internal controls.
• Develop and enforce standardized branch operations manuals and SOPs replicable across existing and new branches.
• Oversee all back-office functions including payments, loan disbursements, account maintenance, reconciliations, vault management, and cash-in-transit, ensuring accuracy and full audit trail integrity.
• Manage the operational readiness process for new branch openings, covering premises, equipment, staffing, systems, and CBN branch licensing.
• Set and enforce service quality standards across all customer touchpoints — branch, phone, and digital channels — in line with CBN Consumer Protection Framework requirements.
• Manage the Bank's formal complaints handling process, ensuring all complaints are logged, resolved, and reported within CBN-prescribed timelines.
• Ensure KYC/CDD, BVN/NIN verification, and customer onboarding processes are compliant, efficient, and scalable.
• Oversee the day-to-day availability, performance, and integrity of the core banking application across all branches, managing relationships with the CBS vendor and IT service providers.
• Develop a technology scalability roadmap aligned with branch expansion plans and National MFB license requirements.
• Oversee digital and alternative channels (mobile banking, USSD, agency banking, ATM/POS), ensuring security, availability, and fraud monitoring.
• Collaborate with the Risk & Compliance Officer to embed operational risk practices across all branches, including incident reporting, root-cause analysis, and control gap remediation.
• Implement and monitor maker-checker controls, dual-authorization frameworks, and fraud prevention measures across all operational processes.
• Develop, test, and maintain a Business Continuity Plan (BCP) and IT Disaster Recovery Plan (DRP) for all branches and critical systems.
• Oversee procurement, facilities management, and third-party service provider contracts across all branches, ensuring value for money and policy compliance.
• Ensure all operational processes comply with CBN MFB Regulatory Guidelines, AML/CFT/KYC rules, payment system regulations, and NDPA.
• Monitor CBN circulars for operational implications and ensure timely implementation of required changes.
• Build, lead, and develop a disciplined, high-performing operations team with clear accountability structures scalable to a multi-branch National MFB.
• Provide operational input into strategic planning, branch expansion feasibility, digital channel launches, and new product implementations.
• Collaborate with EXCO members to ensure integrated decision-making and smooth execution of the Bank's growth strategy.
• Work collaboratively with other EXCO members to achieve integrated decision-making and smooth implementation of strategy.

Requirements

• Minimum of 5 years experience strictly within a Microfinance Bank (MFB) with at least 3years in a senior leadership role overseeing finance and/or operations.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Applications to: nexushrgroup@gmail.com using the “Head of Finance” as the subject of the email.