MeWe Electronics is a foremost Nigerian brand of electronics. The company produces electronic and household appliances for a vast customer base.
We are recruiting to fill the position below:
Job Title: Home Appliance After Sales / Technical Supervisor (Male)
Location: Isolo, Lagos
Employment Type: Full-time
Job Summary
- We are seeking an experienced and technically skilled Home Appliance After Sales / Technical Supervisor to oversee after-sales operations, manage technicians, and ensure excellent customer support services.
- The ideal candidate must have strong knowledge of home appliances, troubleshooting, repairs, and team supervision.
Key Responsibilities
- Supervise and coordinate the activities of after-sales technicians and service personnel.
- Handle customer complaints and ensure quick resolution of technical issues.
- Monitor installation, maintenance, and repair of home appliances such as televisions, refrigerators, washing machines, air conditioners, microwaves, and other electronics.
- Ensure all technical services are carried out professionally and efficiently.
- Provide technical support and guidance to field technicians when necessary.
- Maintain proper records of repairs, servicing, spare parts, and customer feedback.
- Monitor technicians’ performance and ensure targets are achieved.
- Conduct routine inspections and quality checks on completed jobs.
- Liaise with management regarding technical challenges and operational improvements.
- Ensure compliance with company safety and service standards.
Requirements
- Minimum of 5 years proven experience in after-sales service or technical supervision within the home appliance or electronics industry.
- Strong technical knowledge of home appliances and troubleshooting processes.
- Good leadership and team management skills.
- Excellent communication and customer service abilities.
- Ability to work under pressure and handle multiple service requests.
- Proficiency in reporting and record keeping.
- Minimum of OND/HND/B.Sc in Electrical Electronics, Engineering, or any related field is an added advantage.
Preferred Skills:
- Problem-solving and decision-making skills.
- Good organizational and supervisory abilities.
- Ability to train and mentor junior technicians.
- Familiarity with spare parts management and technical diagnostics.
Benefits
- Competitive salary package based on experience: N250,000 monthly (depending on experience).
- Opportunity for career growth and development.
- Professional working environment.
Application Closing Date
24th May, 2026.
Method of Application
Interested and qualified candidates should send their CV to: hrmarthameweelectronics@gmail.com using the Job position as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/899930/home-appliance-after-sales-technical-supervisormal.html