Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the position below:
Job Title: Officer, Third Party Suppliers Management
Job Ref ID: 80449309A-0001
Location: Walter Carrington Crescent, Lagos Mainland - Lagos
Job Type: Full-time
Business Segment: Personal & Private Banking
Job Summary
- The Vendor & Contract Management Officer will be responsible for establishing and managing constructive relationships with suppliers while ensuring contracts align with business needs and regulatory requirements.
- The role involves negotiating supplier contracts, managing contract lifecycles, monitoring supplier performance, and ensuring value for money across all vendor engagements.
- The successful candidate will also support audit processes, maintain supplier databases, and collaborate with internal teams to ensure service continuity and contract compliance.
Key Responsibilities
- Establish and maintain constructive relationships with suppliers and service providers.
- Negotiate and manage supplier contracts in alignment with business requirements and operational objectives.
- Ensure effective contract lifecycle management, including renewals and compliance monitoring.
- Provide valuable input during contracting and renewal processes, including SLA metrics, penalty clauses, escalation matrices, and regulatory clauses.
- Develop and maintain supplier policies, standards, and supporting supplier/contract databases.
- Collaborate regularly with the Group Vendor Management and Procurement teams to ensure prompt contract renewals and zero expired contracts.
- Monitor supplier performance to ensure delivery of quality services and value for money.
- Increase the number of suppliers meeting contractual targets and reduce breaches of contractual obligations.
- Work closely with the IT Service Monitoring team (PACC/SRE) to track and resolve service-related issues.
- Ensure timely provision of audit and assessment documentation for IT third parties.
- Coordinate effectively with internal teams and suppliers to gather required audit information and documentation.
- Maintain clear ownership and visibility of supplier and contractual issues.
- Ensure service availability is not compromised by supplier performance challenges.
Requirements
Qualifications:
- Bachelor’s Degree in Computer Science, Information Technology, or a related field.
- Relevant professional certifications will be an added advantage.
Experience:
- 4–5 years’ experience in Vendor Management or Contract Management.
- Experience or exposure to financial management is an added advantage.
Behavioural Competencies:
- Strong communication and information articulation skills.
- Attention to detail and accuracy in documentation.
- Ability to establish and maintain professional relationships.
- Adaptability and openness to change.
- Strong analytical and problem-solving abilities.
- Ability to follow procedures and maintain compliance standards.
Technical Competencies:
- Business Continuity and Disaster Recovery Planning.
- Business Process Improvement.
- Data Analysis and Reporting.
- Data Integrity Management.
- Documentation and Record Management.
Application Closing Date
Not Specified.
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