Call Center Personnel at 12 Basket Foods

12 Basket Foods is a Premium Nigerian catering brand specializing in small chops, finger foods, and event catering.

We are recruiting to fill the position below:

Job Title: Call Center Personnel

Location: Lagos 
Employment Type: Full-time

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Attend to customer inquiries, complaints, and requests promptly.
• Provide accurate information about company products and services.
• Maintain proper records of customer interactions.
• Ensure excellent customer satisfaction and service delivery.

Requirements

• Minimum qualification: B.Sc / HND in any relevant field.
• Previous experience in a call center or customer service role is mandatory.
• Must be fluent in spoken and written English.
• Excellent communication and interpersonal skills.
• Good problem-solving and customer relationship skills.
• Ability to work effectively in a fast-paced environment.
• Basic computer proficiency is required.

Application Closing Date
5th June, 2026.

How to Apply
Interested and qualified candidates should send their CV to: 12basketsfoods.recruitment@gmail.com using “Call Center Representative” as the subject of the email.