Operations Officer at a Microfinance Bank - Westfield Consulting Limited

Westfield Consulting Limited - Our client in the Financial Sector (Microfinance Bank) is recruiting to fill the position below:

Job Title: Operations Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Key Responsibilities

• Coordinate daily operational activities
• Manage customer onboarding processes including proper documentation and verification.
• Maintain accurate operational records and ensure proper filing and documentation.
• Ensure strict compliance with company policies, internal procedures, and regulatory requirements.
• Prepare periodic operational reports and provide support to various departments as required.
• Monitor day-to-day office operations and promptly resolve operational issues as they arise.
• Provide customer service and support, addressing inquiries and resolving complaints professionally.
• Perform any other duties as may be assigned by management.

Requirements

• Bachelor’s Degree in a related field.
• 1–2 years of relevant experience.
• Good communication and organizational skills.
• Proficiency in Microsoft Office tools.

Salary
N180,000 - N200,000 per month. 

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should send their current CV to: victor.allu@westfield-consulting.com using the job role as the subject of the email.